Reflow AI Privacy Policy

Effective Date: [Today's Date]

This Privacy Policy explains how we, at Reflow AI ("we," "us," or "our"), handle and protect your personal information as it relates to our service (the "Service"), which is currently provided in its Alpha stage meaning it may not always work as expected. We advise you to read this policy carefully to understand our practices. By using any part of the Service, you agree to the collection and use of information in accordance with this policy.

Acceptance of Privacy Policy

Your use of the Service constitutes your acceptance of this Privacy Policy. If you do not agree with any part of this policy, please do not use the Service.

Information Collection and Use

Personal Information

We collect personal information when you register to use our services, enter your API keys, or otherwise communicate with us. The types of information we may collect include:

  • Your name, email address, and contact details.
  • Billing information if you make a purchase.
  • API keys and authentication tokens for third-party services.

Non-Personal Information

When you access the Service, we may collect non-personal information, including:

  • Information about your device, such as your IP address, operating system, and browser type.
  • Service usage data, which may include timestamps, logs, and the frequency with which you access our services.

Cookies and Tracking

We may use cookies and similar tracking technologies to monitor and maintain information about your use of our Service.

Use of Information

We use the information we collect:

  • To provide, troubleshoot, and improve the Service.
  • To communicate with you about your account and our services.
  • To enforce our terms, conditions, and policies.
  • As necessary to comply with legal requirements and protect our users' rights and safety.

Sharing of Information

We do not sell, trade, or rent users' personal information to others. We share information as follows:

  • With third-party service providers for the purpose of delivering our Service.
  • With third parties if you have provided your consent.
  • When required by law, such as in response to a subpoena or government request.
  • To protect the security or integrity of our Service, including ensuring compliance with our Terms of Service.

Data Security

We take reasonable measures to protect the data we collect against unauthorized access, disclosure, alteration, and destruction.

Users' Rights and Choices

As part of our compliance with GDPR and other privacy regulations, you have the right to:

  • Access and receive a copy of your personal information we hold.
  • Request correction of any inaccurate data.
  • Request deletion of your data where it is no longer necessary for us to retain it.
  • Restrict or object to the processing of your data.
  • Withdraw consent at any time where we rely on consent to process your personal data.

Please note that we may ask you to verify your identity before responding to such requests.

Erasure of Accounts

Upon your request, we will deactivate your account and delete your data as dictated by legal and regulatory requirements.

GDPR Compliance

We are committed to ensuring that our Service is compliant with the GDPR. Our Service includes appropriate safeguards that protect the privacy and personal data of our European Union users.

Changes to Our Privacy Policy

This Privacy Policy may be updated from time to time. We may notify you of any changes by posting the new Privacy Policy on our website or updating the effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy or the Service, please contact us at hello at reflow dot ai.

By using the Service, you acknowledge that you have read and understand this Privacy Policy and agree to its terms