Confirming Essential Data in Ticket View

This guide will walk you through the process of confirming essential data in the ticket view using the ZenDesk platform. By following these steps, you will learn how to navigate the interface, view your tickets, and ensure that all necessary information is displayed correctly.

Begin by accessing the ticket view where you will confirm essential data.

Click on "I need help off boarding," which represents your latest ticket.

Take a moment to review the ticket details. This step ensures you are looking at the correct ticket.

Next, you will show your member information. This is crucial for confirming that the correct details are associated with the ticket.

Understand that the member information may appear blank initially, so don't be alarmed.

Look at the side panel to ensure all necessary data fields are visible. This panel is where you will verify the information.

Finally, ensure that everything you need to see is displayed correctly. It's important to confirm that all data points are functioning as expected.

In this guide, you have learned how to confirm essential data in the ticket view on ZenDesk. By following the steps outlined and utilizing the provided screenshots, you should now be able to effectively navigate the ticketing system and ensure that all necessary information is accurately displayed.