Reflow

Recording a Product Demo Using Loom

Introduction

This guide outlines how to use Loom to record a product demo, specifically focusing on the updated "signed in with wrong account" page. By following the steps below, users will learn how to effectively demonstrate new features and enhance user experience during product walkthroughs.

Step-by-Step Instructions

Introduction to the Demo

In this section, Sam from the Loom team introduces the purpose of the demo.
Introduction to the demo

Overview of the Previous Issue

Sam explains the previous experience users had when trying to accept a workspace invite while logged into the wrong account.
Overview of the previous issue

User Experience Feedback

Sam shares feedback received regarding the previous experience, highlighting disappointment from users.
User experience feedback

Demonstrating the New Process

Sam logs into Loom as himself and discusses the new invite process.
Demonstrating the new process

Accepting an Invite

Sam demonstrates logging in as Connor while attempting to accept an invite for a different account.
Accepting an invite

New Page Design

Sam showcases the new page design that informs users about their login status and the correct email to use.
New page design

Improved User Experience

Sam emphasizes how the new process reduces frustration and enhances the overall user experience.
Improved user experience

Anticipated Impact

Sam concludes with hopes that the changes will lead to a meaningful impact on user interactions.
Anticipated impact

Conclusion

This guide has outlined the steps necessary to effectively record a product demo using Loom, focusing on the new features of the "signed in with wrong account" page. By implementing these changes, users can expect a smoother experience with fewer frustrations, ultimately leading to greater satisfaction.