Updating a Member's TAC Profile: A Step-by-Step Guide

Introduction

This guide outlines the process of updating a member's TAC profile after they have completed the necessary steps prior to receiving their TTE. By following this guide, users will learn how to log into their account, locate the member's profile, and make the necessary changes to the tax profile.

Step-by-Step Instructions

Logging into Your Account

To begin, log into your collective.com account.

Navigating to the Member's Profile

Once logged in, ensure you are in hub v2. Go to the left section on the onboarding side. You can also search for the member directly.

Searching for the Member

Start typing in the member's name, in this case, "Schneider", to quickly locate their profile.

Accessing the Tax Profile

Once you find the member, navigate to their tax profile.

Updating the Filing Status

Assuming the member wants to change their status to "Married Filing Jointly" from "Single", you will need to click the pencil button to edit the filing status.

Saving Changes

After making the necessary updates to the filing status (federally or by state), be sure to hit the save button. This ensures the new filing status will be accounted for when the member receives their TTE.

Recap on Filing Status Changes

If the member wishes to change their filing status after receiving their QTE, they will need to select a recalc request. Navigate to the taxes section and then select QTE.

Accessing the Member's Profile Again

For members who have initiated a recalc, you can search for them and access their profile again, which will be similar to the initial page you saw.

Finalizing the Recalculation

After making the necessary changes, there will be a button to resend the email template to the member. This will provide them with an overview of what changes have been made.

Conclusion

This guide provided you with the essential steps to update a member's TAC profile effectively. By following these instructions, you should now feel confident in making these updates and ensuring that the member's filing status is accurately reflected in their account.