Using Async Video for Product Demos: A Step-by-Step Guide
Introduction
This guide provides detailed instructions on how to use async video for recording product demos. By following the steps outlined, users will learn how to effectively demonstrate a new product feature, specifically addressing the improvements made to the "signed in with wrong account" page.
Step-by-Step Instructions
Introduction to Async Video
In this section, Sam from the Loom team introduces the concept of async video and its purpose in recording product demos.
Overview of the Demo
Sam mentions that the video will showcase a demo filmed by his colleague, Connor, highlighting an updated product page.
Logging In as the Correct User
Connor explains a common issue where users encounter problems when trying to accept workspace invites while logged into the wrong account. He demonstrates how the previous message was unhelpful and a dead end.
Demonstrating the New Invite Process
Connor showcases the updated process when a user tries to join a workspace while logged into a different email account.
User Guidance on the Updated Page
Connor highlights the new design that informs users of the email they are logged in with, the workspace they are trying to join, and what email they should be using.
Positive Feedback on the Update
Connor expresses his satisfaction with the new feature, stating that it significantly improves user experience by reducing frustration.
Anticipation for User Impact
Connor concludes with hope that this updated process will create a meaningful impact on user experience, aiming to decrease the errors faced by users.
Conclusion
By following this guide, users will understand how to effectively record product demos using async video. The improvements made to the "signed in with wrong account" page aim to enhance user experience, making it easier for users to navigate workspace invites without frustration.