Using Async Video for Product Demos in Loom

This guide demonstrates how to effectively use async video to record a product demo, specifically showcasing the updated "signed in with wrong account" page in Loom. By following the steps outlined, you will learn how to present product features clearly and effectively.

In this section, Sam from the Loom team introduces the concept of using async video for recording product demos.

Sam discusses the previous user experience when users attempted to accept a workspace invite while logged into the wrong account, highlighting the frustration it caused.

Sam demonstrates logging in as Connor and explains the process of trying to accept an invite for a different email address (Connor plus 60).

The new design is introduced, which clearly displays the user's current email, the workspace they are trying to access, and what email they should be logged in as.

Sam emphasizes how this new design significantly reduces user frustration and improves the overall experience by guiding users through the login process without hitting dead ends.

Finally, Sam concludes with hopes for the new system to have a meaningful impact on user experience, reducing the frequency of login-related errors.

This guide has outlined the process of using async video for demonstrating product features, particularly the enhancements made to the login experience. By following these steps, you can effectively present updates and improvements, ensuring a better user experience.