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Using Glassbiller's SGC Fast Track to Communicate with SafeLite

Introduction

This guide provides step-by-step instructions on how to use Glassbiller's SGC Fast Track feature to communicate effectively with SafeLite. By following the steps outlined, you will be able to check invoice statuses, request approvals, submit proofs of purchase, and manage work orders related to your jobs efficiently.

Step-by-Step Instructions

Accessing the SGC Fast Track Feature

To start, navigate to the Glassbiller application and go to the Job screen. Under the More tab, click on SGC Fast Track.
Accessing SGC Fast Track

Entering Shop and Job Referral Numbers

You will be redirected to the SafeLite website. Here, you need to enter your shop number and the job's referral number, both of which can be found on your dispatch.
Entering Shop and Job Referral Numbers

Options Available on the Next Page

Once you've entered the necessary information, you'll see various options such as checking invoice status, requesting an approval, submitting proofs of purchase, creating a manual invoice, checking approval status, and redispatching a work order.
Options Available

Entering Additional Information

Each option requires you to enter more information. For example, if you want to request an approval, select the appropriate box and click Continue.
Entering Additional Information

Selecting Approval Type

On the next page, you will be prompted to select which type of approval you are seeking from a drop-down menu.
Selecting Approval Type

Filling Out Additional Information

Make sure to fill in the additional information requested, which varies depending on the approval type you selected.
Filling Out Additional Information

Uploading Required Documentation

Some types of approval may require documentation. The system will inform you of what is needed, and you can upload the necessary files.
Uploading Required Documentation

Submitting Your Request

After completing the form, click Submit to send your request.
Submitting Your Request

Checking Submission Status

Your submission could be approved immediately. If it is not, you can submit it as a form later. You can also return to check the status of your submission.
Checking Submission Status

Final Thoughts

This guide has provided you with a solid understanding of how to communicate with SafeLite using Glassbiller's SGC Fast Track feature.
Final Thoughts

Support and Additional Resources

If you have further questions, feel free to reach out through a support ticket in Glassbiller or by emailing support at glassbiller.com.
Support and Additional Resources

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Conclusion

By following the steps outlined in this guide, you should now be equipped to effectively use Glassbiller's SGC Fast Track feature to manage your communications with SafeLite, ensuring your workflow remains organized and efficient.