Using Loom for Product Demos: A Guide to the New "Signed In With Wrong Account" Page
Introduction
This guide will demonstrate how to effectively use Loom's async video feature to record a product demo, showcasing the new "signed in with wrong account" page. By the end of this guide, you'll understand how to navigate this feature and improve the user experience when accepting workspace invites.
Step-by-Step Instructions
Introduction to Loom and Product Demos
In this section, Sam from the Loom team introduces the purpose of the video and what it will cover.
Overview of the Issue
Sam explains the previous user experience when trying to accept a workspace invite while logged into the wrong account.
The Frustration of Dead Ends
He illustrates the frustrating nature of the old system, highlighting how it left users without solutions.
Transition to the Updated Page
Sam transitions into demonstrating the new page designed to alleviate user frustration.
Demonstration of the New Experience
He shows how, while logged in as Connor, he attempts to accept an invite for "Connor plus 60," and what the new page presents.
Design Team's Contribution
The page displays information about the logged-in email and provides clear prompts for the user, thanks to the design team's efforts.
Creating an Account
Sam describes how the new page auto-populates the email field for account creation and explains the seamless transition to setting up an account.
Enhancing User Experience
He emphasizes the improvements in user experience, noting that the new page reduces friction and frustration for users.
Anticipating Positive Impact
Finally, Sam expresses hope that these changes will have a meaningful positive impact on user interactions.
Conclusion
This guide has outlined how to navigate the new "signed in with wrong account" page using Loom's async video feature. By implementing these improvements, users will experience a more intuitive process when accepting workspace invites, reducing frustration and enhancing overall satisfaction.